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We had an engaging interview with Customer Experience guru Aaron Weinstein for this episode. Aaron and I discuss the evolution of CX in...

Rick L'Amie

4 hours ago1 min read

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Rick L'Amie Interviews Experts, Riders, Historians, Transit Nerds and more.

We had an engaging interview with Customer Experience guru Aaron Weinstein for this episode. Aaron and I discuss the evolution of CX in...

Rick L'Amie

4 hours ago1 min read

As a fun way to get to know our guests on the podcast, I'll invite each one to start the podcast off by enjoying their favorite happy...

Rick L'Amie

2 days ago1 min read

Listen Tuesday, September 16 for a chat with Transit Customer Experience Expert Aaron Weinstein on the ins and outs of CX for transit....

Rick L'Amie

3 days ago1 min read

After a rough start learning the ropes in the Riverside FM podcast production app, our first introductory episode is here. Only a day...

Rick L'Amie

Sep 101 min read